Last updated: December 12, 2025

Welcome to All Star Poppers (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, shop with us, or interact with any of our services (the “Services”). Our online store runs on Shopify, which helps power our checkout, storefront, and back-end systems.

By using our Services, you’re agreeing to the practices described in this Privacy Policy—so give it a read and make sure you’re cool with everything outlined below.

1. Information We Collect

“Personal information” means anything that directly identifies you or can reasonably be connected with you. Depending on how you use our Services, we may collect:

Contact Information

Name, email address, phone number, billing address, shipping address.

Payment Details

Payment method, transaction details, partial card information processed securely through Shopify or other payment providers (we never see your full card details).

Account Information

Login details, passwords, preferences, saved items, and other settings.

Order & Activity Information

Products you view, add to cart, wishlist, purchase, return, or exchange, plus your interaction history with our website.

Communication History

Messages you send to our customer service team, including emails and support requests.

Device & Usage Data

IP address, browser type, device identifiers, cookies, and how you browse or navigate our site.

Sources of Personal Information

We collect information:

Directly from you

Automatically when you browse the site

From Shopify, service providers, and analytics tools

From third-party partners, if applicable

2. How We Use Your Information

We use your information to keep things running smoothly and give you a convenient, personalised shopping experience. This may include:

Providing and Improving the Services

Processing orders, payments, and shipping

Managing your account

Remembering your preferences

Recommending products

Handling returns, refunds, and support requests

Enhancing the site and features

Marketing & Advertising

Sending promotional emails (you can unsubscribe anytime)

Showing relevant ads based on browsing or purchase history

Running campaigns across digital platforms

Security & Fraud Prevention

Verifying your account

Protecting against suspicious or fraudulent activity

Ensuring a safe shopping environment

Customer Support & Communication

Responding to your messages

Updating you on orders, deliveries, or policy changes

Legal Obligations

Complying with laws

Responding to legal requests

Enforcing our terms and protecting our rights

3. How We Share Your Information

We may share personal information in the following situations:

With Shopify

Shopify hosts our store and processes data to help us operate securely and efficiently.

With Service Providers

Such as:

Payment processors

Shipping carriers

IT and analytics companies

Customer support platforms

With Marketing & Advertising Partners

For ad targeting, reporting, and personalised content.

With Your Permission

For example, social media integrations or third-party shipping services you request.

Business or Legal Situations

Such as mergers, bankruptcy, legal investigations, or enforcement of terms.

4. Relationship With Shopify

Shopify collects and processes certain information about your behaviour across merchants (including us). In some cases, Shopify is the primary controller of that data.

To understand how Shopify handles your information, privacy rights, and data practices, you can review their policy in the Shopify Consumer Privacy Policy and submit rights requests through the Shopify Privacy Portal.

5. Third-Party Links

Our website may include links to other sites or social platforms. We don’t control these external websites, so review their privacy policies before interacting with them.

6. Children’s Data

Our Services are not intended for anyone under the legal age of majority in their region. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, contact us and we will remove it.

7. Security & Data Retention

We use commercially reasonable measures to protect your data, but no method is 100% foolproof. Information transmitted online may not always be fully secure—so avoid sending highly sensitive info via unencrypted channels.

We retain personal information only as long as necessary to:

Provide our Services

Maintain your account

Resolve disputes

Meet legal obligations

8. Your Rights & Choices

Depending on where you live, you may have rights such as:

Access / Know what information we have about you

Delete your personal information

Correct inaccurate data

Receive a copy / Portability

Opt out of marketing emails anytime

Limit data sharing where legally applicable

You may verify your identity when making requests. You may also assign an authorised agent.

You can exercise these rights by contacting us using the details below.

For information handled by Shopify, visit the Shopify Privacy Portal.

9. Complaints

If something feels off about how we process your information, reach out to us. You may also contact your local data protection authority if applicable.

10. International Transfers

Your data may be processed outside your home country, including in locations with different privacy laws. If transferring outside the EEA/UK, we rely on approved safeguards such as Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We’ll revise the date at the top when changes occur.

12. Contact Us

Have questions about your privacy or want to make a rights request?

You can reach us at:
hello@allstarpoppers.com